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How we process your booking
How we process your booking
Updated over a year ago

Our mission is to make rail freight simple 👍

When you place an order with RailX a lot of things happen in the background to ensure we can provide you with the best possible service and a seamless experience.

This includes:

  • allocating your container(s) to an appropriate rails service

  • managing any delays (we leverage AI technology to calculate accurate ETAs across the fully journey😉)

  • allocating your container(s) to an appropriate haulier

  • active monitoring of your movements right-the-way through their journey from port-to-door

  • obtaining release PINs

  • paperless proof of deliveries (POD)

    and more.....

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